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+# Products at dr. Jones
+
+## Support
+
+You want a serious solution to a trivial problem  
+or  
+A trivial problem has come up and you want it done right the first time  
+or  
+Teasers for introducing my perspective on technology
+
+Support for end-users
+
+  * Configuring and optimizing a personal computer
+    * Mac
+      * This is why Macintosh is superior
+      * What Apple forgot to tell you - about flaws and non-optimal features
+      * When your outdated Mac is not that outdated
+    * Windows
+      * This is why Windows is superior
+      * What Microsoft forgot to tell you - about flaws and non-optimal features
+    * Linux
+      * This is why Linux is superior - and why you should maybe _avoid_ it
+    * What distribution to choose
+    * Where to go from here
+
+Advice for end-users
+
+  * Day-to-day tasks
+    * Trust yourself more than the spellchecker
+    * Never rely on floppy disks - or anything else for that matter
+    * There are other ways than buying a virus-checker
+  * Shopping
+    * Why buy a computer at the local geek-shop? Why not?
+    * RAM, HD, MHz and other measures are for geeks - you really can't categorize good quality
+
+Cultural issues
+
+  * Bill Gates is not evil - we are all to blame for his bad products
+
+## Projects
+
+You are planning an IT project and want it high profile
+
+Designing networks for end-users
+
+  * Setting up an effective support structure
+  * Gain security by lowering it
+  * Cheap support costs can actually be for the good of the end-users
+  * Well-tested and affordable server systems for mixed Mac-PC networks
+  * Educating newcomers - or shaking up skilled ones
+    * What to expect from the system
+      * The menubar is similar in all programs
+      * When to use the mouse, and when to avoid it
+    * What not to expect
+      * Trust yourself more than the spellchecker
+      * Never rely on floppy disks - or anything else for that matter
+      * The geek doesn't have the answer - you do!
+  * Cultural issues
+    * How to behave in and make the best use of a network
+    * Bill Gates is not evil - we are all to blame for his bad products
+    * What turns on a geek
+
+Help putting together your corporate IT strategy
+
+  * Outsource your IT and you give up control of your company
+  * Publishing your secrets can raise its value
+
+Tune a production Intranet
+
+  * Optimize prepress workflow
+  * Lower the burden on your mail system
+  * Speed up file sharing
+  * Restructure network segments
+
+Provoke and tease conservative mindset
+
+## Strategic
+
+You want me in on a strategic level when planning of projects  
+or  
+you want a quality mindset at the core of your business
+
+"Red pill" for your community
+
+  * Help you cultivate an in-house self-sufficient support structure
+  * Make you part of my development plan - you gain from a bigger pool of
+    communities with shared interests
+
+"Red pill" for your business
+
+  * Incorporate your IT strategy in day-to-day workflow
+  * Supervise outsourcing
+  * Keep you informed about relevant trends
+  * Make you part of my development plan - you gain from a bigger pool of
+    communities with shared interests
+
+"Red pill" for you school
+
+  * Help adapt IT mindset to non-technical, creative work
+  * Be "around" to nurse and continuously enhance an already setup network
+  * Make you part of my development plan - you gain from a bigger pool of
+    communities with shared interests
+
+## Specialized
+
+Customized network design (primarily technical and ICT strategic focus, but
+also pedagogical and social/cultural aspects)
+
+Coaching and consulting use and understanding of ICT (and life in general...)