# Products at dr. Jones

[[!meta date="2005-02-21"]]

## Support

You want a serious solution to a trivial problem  
or  
A trivial problem has come up and you want it done right the first time  
or  
Teasers for introducing my perspective on technology

Support for end-users

  * Configuring and optimizing a personal computer
    * Mac
      * This is why Macintosh is superior
      * What Apple forgot to tell you - about flaws and non-optimal features
      * When your outdated Mac is not that outdated
    * Windows
      * This is why Windows is superior
      * What Microsoft forgot to tell you - about flaws and non-optimal features
    * Linux
      * This is why Linux is superior - and why you should maybe _avoid_ it
    * What distribution to choose
    * Where to go from here

Advice for end-users

  * Day-to-day tasks
    * Trust yourself more than the spellchecker
    * Never rely on floppy disks - or anything else for that matter
    * There are other ways than buying a virus-checker
  * Shopping
    * Why buy a computer at the local geek-shop? Why not?
    * RAM, HD, MHz and other measures are for geeks - you really can't categorize good quality

Cultural issues

  * Bill Gates is not evil - we are all to blame for his bad products

## Projects

You are planning an IT project and want it high profile

Designing networks for end-users

  * Setting up an effective support structure
  * Gain security by lowering it
  * Cheap support costs can actually be for the good of the end-users
  * Well-tested and affordable server systems for mixed Mac-PC networks
  * Educating newcomers - or shaking up skilled ones
    * What to expect from the system
      * The menubar is similar in all programs
      * When to use the mouse, and when to avoid it
    * What not to expect
      * Trust yourself more than the spellchecker
      * Never rely on floppy disks - or anything else for that matter
      * The geek doesn't have the answer - you do!
  * Cultural issues
    * How to behave in and make the best use of a network
    * Bill Gates is not evil - we are all to blame for his bad products
    * What turns on a geek

Help putting together your corporate IT strategy

  * Outsource your IT and you give up control of your company
  * Publishing your secrets can raise its value

Tune a production Intranet

  * Optimize prepress workflow
  * Lower the burden on your mail system
  * Speed up file sharing
  * Restructure network segments

Provoke and tease conservative mindset

## Strategic

You want me in on a strategic level when planning of projects  
or  
you want a quality mindset at the core of your business

"Red pill" for your community

  * Help you cultivate an in-house self-sufficient support structure
  * Make you part of my development plan - you gain from a bigger pool of
    communities with shared interests

"Red pill" for your business

  * Incorporate your IT strategy in day-to-day workflow
  * Supervise outsourcing
  * Keep you informed about relevant trends
  * Make you part of my development plan - you gain from a bigger pool of
    communities with shared interests

"Red pill" for you school

  * Help adapt IT mindset to non-technical, creative work
  * Be "around" to nurse and continuously enhance an already setup network
  * Make you part of my development plan - you gain from a bigger pool of
    communities with shared interests

## Specialized

Customized network design (primarily technical and ICT strategic focus, but
also pedagogical and social/cultural aspects)

Coaching and consulting use and understanding of ICT (and life in general...)